General sales terms and conditions Artemisia Museum2019-03-06T17:36:56+02:00

General Sales Terms and Conditions

GENERAL SALES TERMS AND CONDITIONS

We are delighted to welcome you to our www.artemisia-museum.fr website (known hereafter as the “Site”). We do our utmost to ensure as far as is possible, the accuracy and update of the information posted on this Site, whose contents we reserve the right to correct at any time and without notice. However, we cannot guarantee the accuracy, precision or comprehensiveness of the information made available on this Site. Consequently, we decline all responsibility for:

– Any errors, inaccuracies or omissions bearing on the information available on the Site;

– Any damage resulting from fraudulent intervention by a third party leading to a modification of the information made available on the Site;

– generally speaking, any direct or indirect damage, whatever the cause, origin, nature or consequences, caused by  access by anyone to the Site, it being impossible to access it, the use of the Site and/or the credit given to any information whatsoever stemming directly or indirectly form it.

These general sales terms and conditions govern exclusively the sales of products offered on the Site. They are systematically accessible on this site by the purchaser at the time of the order being registered.

Consequently, the act of placing an order implies that the purchaser accepts these general sales terms and conditions.

Site publisher

Université Européenne des Senteurs & Saveurs
Association loi 1901
Declared in the Journal Officiel under No 0044003746
Siret No 442 698 932 00013 – APE Code 9499Z

Domiciled at Couvent des Cordeliers – 04300 Forcalquier
Director of publication: Olivier Bagarri

Phone number: 04 92 72 50 68

Email address: contact@uess.fr

Site host

OVH – 2 rue Kellermann – 59100 ROUBAIX – France
To contact the site host, go to http://www.ovh.com/fr/support/Informatique et libertés

The Université Européenne des Senteurs & Saveurs wishes to recall its commitment to scrupulously respect the trust you place in us, to apply the obligations of law 78-17 of 6th January 1978 relative to “l’informatique, aux fichiers et aux libertés” and to proceed with the registration of the site with the Commission Nationale de l’Informatique et des Libertés (CNIL). The declaration number is 750112.

In accordance with the law relative to “l’informatique, aux fichiers et aux libertés”, you have the right to access, rectify and delete information concerning you that you can exercise by writing to us using our on-line form, or by post addressed to Université Européenne des Senteurs & Saveurs, giving your surname, first name, complete address and eventually your customer number. In addition to this, we agree not to communicate, free or charge or for a price, the contact details of our customers to third parties.

Customer service

For any information, questions or advice, our customer service is at your disposal:

BY POST: UESS – Couvent des Cordeliers – 04300 Forcalquier
BY PHONE: 04 92 72 50 68
BY EMAIL – Click here to open the contact form Prices and number of places

The price is in Euros.

The price indicated in the order confirmation is the final price.

The price is to be paid in full on the day of the order confirmation.

All orders whatever their origin are to be paid in Euros.

The Université Européenne des Senteurs & Saveurs wishes to recall its commitment to scrupulously respect the trust you place in us, to apply the obligations of law 78-17 of 6th January 1978 relative to “l’informatique, aux fichiers et aux libertés” and to proceed with the registration of the site with the Commission Nationale de l’Informatique et des Libertés (CNIL). The declaration number is 750112.

In accordance with the law relative to “l’informatique, aux fichiers et aux libertés”, you have the right to access, rectify and delete information concerning you that you can exercise by writing to us using our on-line form, or by post addressed to Université Européenne des Senteurs & Saveurs, giving your surname, first name, complete address and eventually your customer number. In addition to this, we agree not to communicate, free or charge or for a price, the contact details of our customers to third parties.

Customer service

For any information, questions or advice, our customer service is at your disposal:

BY POST: UESS – Couvent des Cordeliers – 04300 Forcalquier
BY PHONE: 04 92 72 50 68
BY EMAIL –

The Université Européenne des Senteurs & Saveurs reserves the right to modify its prices at any time but the products will be invoiced on the basis of the prices applicable at the time of registering the orders.

Secure on-line payment with banker’s card (CB, Visa, Eurocard, Mastercard)

When you pay for your order on line, you are redirected to the secure servers of our bank, La Caisse d’Epargne, which takes charge of your payment by banker’s card. The details of your banker’s card are encrypted using the SSL (Secure Socket Layer) protocol. The same details will never be communicated to us and never transit in unencrypted form over the network.

We do not accept payment by Maestro or Electron cards.

Your order will automatically be suspended and you will be warned by email in the event where the bank payment centres have refused to validate the transaction.

The Université Européenne des Senteurs & Saveurs has set up a procedure to verify and request additional information from the customer, to ensure that the card user of the card is also the card holder.

The implementation of this procedure, which can in no way be considered as a guarantee against any fraudulent use of banker’s card nor  incur the liability of the Université Européenne des Senteurs & Saveurs, defers payment confirmation until the verification procedure has been completed. This may result in the order being cancelled.

The order

The different steps to follow when placing your order are the following: You select the article(s) of your choice and add them to the shopping cart; you can at any time check the contents of your shopping cart, the corresponding price and make any useful modifications. You identify yourself (email address and password). If you are a new customer, you must create an account and identify yourself by typing in an email address and a password (personal and confidential) which you will be able to use at a later time to identify yourself on the site. You confirm your shopping cart and the payment method among those proposed and then confirm it.

Supplying the personal information needed to process your order is compulsory. When you confirm your order by clicking on the “Finish” button, you accept the order along with these general sales terms and conditions. Your order is then processed by our Customer Service. Once your order has been registered, a detailed receipt will be sent to your email address. This receipt summarizes all the articles which make up your order, including the exact price invoiced. At the same time, you will receive a nominative electronic ticket for each product purchased in your email.

Order confirmation

When you click on the “Confirm” button at the end of the order process, on the “Payment” page, and you declare, by ticking the “I accept the generals sales terms and conditions” box, you declare that you accept the integrality of the General Sales Terms and Conditions fully and without reservations. Unless proved otherwise, the data recorded by https://www.artemisia-museum.fr are proof of all the transactions entered into by the Université Européenne des Senteurs & Saveurs and its customers.

Cancellation, refunds, use

A ticket cannot be refunded even in the case of loss or theft, or returned or exchanged, except in the case of a workshop being cancelled and a decision made by the Université Européenne des Senteurs & des Saveurs to refund tickets.
In the case of a refund decided by the Université Européenne des Senteurs & des Saveurs, it will only refund the initial purchaser against the return of the ticket.
A ticket may not be resold at a price which is higher than the price marked on the back of said ticket.
No copies of the ticket may be issued including in the case of loss or theft.

In the case where a workshop is cancelled by the Université Européenne des Senteurs & Saveurs, the price of the workshop ticket will be subject to a credit note valid for one year or a refund.

Applicable texts / Jurisdiction

This contract is governed by French law. The language of this contract is French. In the case of dispute, French courts shall have sole jurisdiction.

Modification of the general sales terms and conditions

In view of possible developments to the Site, the Université Européenne des Senteurs & Saveurs reserves the possibility of adapting or modifying these general sales terms and conditions. The new general sales terms and conditions will be, where applicable, notified to the customer by on-line modification and will be applicable only to the sales made subsequent to the modification.